Christian Streetwear FAQ
Find quick answers about ArmorNGlory, our apparel, fit, shipping, and what makes our approach to Christian streetwear different.
Ordering and delivery
When will my order arrive?
Most items are made to order. Typical processing takes 2–7 business days before shipment and may take longer during holidays or busy periods. After shipment, US delivery typically takes 2–8 business days; international delivery typically takes 10–30 business days. These are estimates, and international timing varies with destination and customs.
How much is shipping?
Shipping costs are shown at checkout based on your location and the items in your cart.
How do I track my order?
We email tracking information when your order ships. Tracking may take 24–48 hours to update after the label is created. Multiple items may arrive in separate packages with separate tracking numbers.
Do international orders have customs charges?
Customs fees, import taxes, and duties may apply. They are determined by the destination country and are the customer’s responsibility.
Which phone-case model should I select?
Check your phone’s exact model before ordering and choose the matching option on the product page, including any Pro, Pro Max, Plus, or other model designation. If you are unsure, email customersupport@armornglory.com before purchasing.
Returns, changes, and delivery issues
Can I return or exchange an item?
Because items are made to order, we do not accept returns or exchanges for the wrong size ordered, change of mind, style preference after delivery, or normal wear and tear. Check the product’s sizing information before purchasing.
What if my item is damaged, defective, or incorrect?
Contact customersupport@armornglory.com within 14 days of delivery. Qualifying claims include damage or defects on arrival, clearly flawed print quality, or a size, color, or product different from what you ordered. Once approved, we provide a free replacement or a refund.
What evidence should I send?
Email your order number, a clear description of the issue, and photos of the item and packaging, including the shipping label when possible.
Do I need to mail the item back?
For approved damaged, defective, or incorrect-item claims, we do not charge return shipping. In most cases, no mail-back is required. If a return is needed, we provide instructions.
When will my refund arrive?
Approved refunds go to the original payment method. Bank processing varies, but most refunds post within 5–10 business days after approval.
Can I cancel or change my order?
We can only guarantee cancellations or changes within 2 hours of purchase. Contact customersupport@armornglory.com immediately. After that window, modification or cancellation may not be possible.
Tracking says delivered, but I cannot find my package. What should I do?
Check with household members, neighbors, and your local carrier first. Then contact customersupport@armornglory.com within 7 days of the marked delivery date so we can assist.
What if I entered the wrong shipping address?
Please double-check your address at checkout. We are not responsible for orders sent to an incorrect or incomplete address provided by the customer. Reshipping costs may apply if a package is returned because of an address issue.
How do I contact support?
Email customersupport@armornglory.com. Typical response time is 1–2 business days.